Mon-Fri 9 - 6 (closed for lunch 12-1) Saturday 9-3 closed on Sunday
Do you have any spaces for rent? What are your rates?
Availability changes every day, please stop by our office, call 253 630 2255 or email firstname.lastname@example.org for information on open units, pricing or any other question you might have regarding our property.
When can I access my unit?
Our gates open daily at 6:30 AM and close at 10:00 PM. If you need special access or have a question, just stop by our office, call 253 630 2255 or email email@example.com
What do I do if my unit needs maintenance?
Let us know right away and we'll follow up.
How do I pay rent?
In person at our office during regular business hours (we accept cash, check, most credit cards and major debit cards)
Credit cards may be used to pay by phone at 253 630 2255
or by mail to:
Aall Self Storage 27211 Covington Way SE, Covington, WA 98042
For your after hours convenience, we have an outside drop box for check payments
Do I need insurance?
Renters have options when it comes to insurance. Sometimes homeowner’s or renter’s insurance will offer additional coverage to cover your storage unit (some plans will not cover anything once it’s removed from your home). This is often the cheapest option. If you plan to use this type of insurance, you need to make sure the facility where you are renting allows this as an option. When you go to rent, you need to make sure to take proof of insurance to the storage facility.
For more valuable storage, the best option might be to go with independent self storage insurance. This type of insurance will insure higher-valued items and protect against damage that other insurance may not.
Insurance typically runs: • $8 for $2,000 coverage • $12 for $3,000 coverage • $20 for $5,000 coverage
When you put your storage inside your unit, it's a good idea to take pictures of everything. If your valuables are stolen, take pictures of any damaged items and the damaged door, keep everything and don’t throw anything away, even the lock. The insurance company might ask for some kind of proof of a break in, and the damaged lock should suffice.
As with any insurance, it’s important to understand the insurance that you’re getting and what is covered. The owners or staff at AALL are not certified to give advice or answer questions regarding insurance.
As with any insurance, the most important thing to remember is to do your research on the company, ask questions and get the rate that’s right for you. And don’t forget your camera to take pictures of the facility!
Why isn't my keypad code working?
Codes are deactivated when any part of the rent or other charges due remains unpaid for six (6) continuous days.
If your rent is current and you still cannot access the gate, please contact our office to verify or reset your keypad code.
What if my rent payment is late?
Rent is due in advance on the first of each month. If rent remains unpaid on the 5th of each month, late fees in the amount of $20.00 or 20% of the monthly rent (whichever is greater) will be added to your monthly rent.
As per your lease agreement, all goods, wares, merchandise and property of any description stored in are subject to a lien for all unpaid charges, including but not limited to expense of transfer, storage, sales, legalities, rents, fees and all other applicable charges and may even be sold by private or public sale to satisfy the lien, if that balance remains unpaid for fourteen (14) consecutive days.
The most important thing you can do is to contact our office to discuss your payment options.